For years, I’ve referred clients to Mindy Jones and her company, PyxisCare. They specialize in healthcare navigation and planning for serious illness, as well as preventative wellness. I’m an attorney and I first met Mindy through a referral from another professional advisor. I saw first-hand how she and PyxisCare brought great quality of care, as well as peace of mind, to our shared clients. While I have always valued the services that Mindy and her team provide, and have seen the positive impact on our shared clients, I had not actively considered that her team would be able to step into my family dynamic in a very strategic and focused manner.

My mother has had rheumatoid arthritis for years now. Because she was younger and healthy when diagnosed, she was able to manage her needs really well. About five years ago, she had a setback that caused her to become depressed. Her health and quality of life quickly degenerated.

The entire family noticed that Mom wasn’t doing as well, but she wouldn’t accept any help and we feared she was heading toward a downward health spiral. While my brother and I were busy raising small children and dealing with geographical constraints, our biggest concern was our lack of understanding about her medical needs and what services may be available to her. Something was going to fall through the cracks, and I came to the realization that it might be my mother’s health. And that just wasn’t acceptable.

I called PyxisCare for help. We started with an overall assessment of my mother’s medical health, state of mind, home environment, insurance and financial obligations. She had been declining for years and, while my brother and I had an idea of how far she had come, she didn’t have that same awareness, and didn’t know what she could accomplish with her “new normal.” I look back on that assessment as the turning point to get my mother back on the road to self-sufficiency.

PyxisCare stepped in and worked directly with my mother to identify a qualified and appropriate care team of doctors that specialized in her chronic conditions. The most valuable service as far as “savings” has been identifying medical and personal care services that she qualified for – services we didn’t know were available to her.

We worked with PyxisCare for six months, and during that time my mother was able to stabilize her health, find a strong care team and reap the long-term benefits that we should have been using all along.

Today, Mom is a different person—it’s been an amazing transformation. She wasn’t just a dollar sign to her nurse and support team; they cared for her like she was family. More importantly, they gave Mom back her sense of empowerment over herself and her care.

Knowing Mom was taken care of and on a path to recovery made all the difference, especially for my brother’s and my peace of mind. Even my employer benefitted, because I stayed focused when I was at work. I didn’t need to leave for new doctor appointments or to get prescriptions, since Mom’s care team was very hands-on.

PyxisCare put all the critical pieces together so we could understand all of our risks, empower Mom to make good decisions and formulate a plan to handle any situation.

It’s hard to put a value on the peace of mind and quality of care that PyxisCare provided to our family.